Keys To The Shop : Equipping Coffee Shop Leaders

Founder Friday! w/ Hong Shin and Kenny Kuk of Haan Coffee Roasters in Orlando Florida!

Oct 31, 2025

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It's Founder Friday! I am happy to welcome to the show Kenny Kuk, and Hong Shin of Haan Coffee Roasters in Orlando Florida! Haan Coffee has been in operation since 2020 starting first as a roastery and quickly a cafe space to showcase the beautiful coffees and hospitality they are known for. The four friends Suzie Shin, Kenny Kuk, Albert Kang that founded Haan had an affinity for business, coffee, and a desire to serve people and honor their shared Korean culture. Haan Coffee Roasters was born as a project to share these things with the diverse guests in their Orlando, FL community. I have enjoyed their hospitality and coffee several times in recent years and am happy we could sit down with Kenny and Hong to tell the tale. We discuss:

The idea that started their coffee journey
going from popcorn popper to proper roaster
developing the standards for coffee and service
how to assemble a winning team
leadership with empathy
how to curate a coffee menu that is accessible but adventurous
communication and working together as an ownership team
The unique Korean culture and architecture that goes into their cafe
Why it is critical to know your staff in order to meet their needs
Advice to other owners on how to build a people first brand

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