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Lisa runs a successful and growing HR consultancy business – providing the ‘HR’ department for many organisations, particularly in the tech industry. Many changes have taken place over recent years with employee experience roles becoming prevalent. We discuss culture, values, trust, and the implications of home-working surveillance tools, as well as the challenges of how to move from an entrepreneurial culture to a more structure and process-driven way (often a challenge…) business leaders are often not the best team leaders or managers…!! A great conversation around the intersection of people, tech, management and culture.