Top Advisor Website Questions (Part 1): Should You Share Your Fees & More
Mar 12, 2025
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This discussion reveals the challenges advisors face with websites that fail to attract clients. Dive into the optimal timing for redesigns versus simple refreshes. Learn why effective content often beats glossy designs when it comes to engagement. The conversation also navigates the tricky waters of displaying fees transparently, focusing on attracting quality leads while ensuring accessibility. Listeners gain practical strategies to transform their websites into true marketing assets—no more wasted resources!
Redesigning an advisor website should prioritize content and user experience over aesthetics to effectively convert visitors into clients.
Deciding whether to display pricing on a website requires balancing transparency with the risk of deterring potential clients, based on growth stage.
Deep dives
When to Redesign Your Website
Determining the right time to redesign a website is essential for financial advisors. A complete overhaul may not be necessary; often, simple updates or a refresh can suffice. Advisors should consider a redesign if their niche changes significantly, if their current site is outdated or burdensome to update, or if they recognize that they need a more customized approach rather than relying on templated sites. Importantly, it is critical to ensure that redesigning does not become a means of avoiding larger marketing issues; the focus should remain on understanding the target audience and enhancing content rather than purely aesthetic changes.
The Importance of User Experience
User experience is a crucial aspect of any advisor website that directly impacts how visitors interact with the content. Websites should be easy to navigate, visually appealing, and load quickly to prevent potential clients from leaving in frustration. It’s also important for the website to clearly articulate the advisor's value proposition and guide users toward the next steps they should take, such as contacting the advisor or accessing services. Advisors should prioritize creating a seamless experience to enhance engagement and ultimately convert visitors into clients.
The Role of Pricing Transparency
Deciding whether to include pricing on an advisor's website involves weighing the potential benefits of transparency against the risk of scaring off potential clients. Early in their careers, many advisors may choose not to list fees upfront to avoid deterring clients unfamiliar with financial services. However, as an advisor's practice grows and leads become more abundant, displaying fees can help filter unqualified leads and attract serious clients who fit their business model. Framing pricing in relation to the target audience’s income or needs can be a strategic way to communicate value without dissuading potential clients prematurely.
Balancing Design and Copy Quality
While a visually appealing website is important, the content and copy quality are ultimately more significant in driving conversions. Advisors should assess whether their website's design or its messaging needs improvement, as excellent copy can mitigate poor design but the converse is not true. It’s worth investing time in crafting compelling and clear messaging that resonates with the intended audience, demonstrating value effectively. Many advisors benefit from a focus on content alignment with user journeys rather than prioritizing visual aesthetics alone, leading to better client engagement.
Is your advisor website failing to convert visitors into clients despite your investment?
In this episode, we tackle the frustrating disconnect between website investment and lead generation that plagues 62% of financial advisors according to recent research.
Taylor and Kendra dive deep into the most common website questions advisors face, offering practical solutions to transform your digital presence from a static brochure into an effective marketing tool—or help you determine if that's even necessary for your practice.
We cover:
► When it's actually time to redesign your website (and when a simple refresh will save you thousands)
► The critical difference between website design and copy—and why one matters significantly more
► Strategic approaches to displaying pricing on your website based on your practice's growth stage
► How to create appropriate "friction" in your lead generation process to attract qualified prospects
► Practical ways to filter website visitors based on their ability to pay your fees
Whether you're considering a complete website overhaul or simply need to optimize what you have, this episode provides actionable guidance to help you make strategic decisions about your digital presence.
Tune in to learn how to stop wasting resources on ineffective website strategies and start creating a digital experience that actually supports your business goals.