This week's guest is Ron Pereira. Ron explained what we've been up to as a company this year, including our Live Instructor training, and some of the new courses we've released. We also shared some of the audio from these exciting new videos. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  About our Live Instructor offerings (0:41) An overview of Change Management (4:27) An overview of Facilitation (10:47) An overview of Qualify Function Deployment (16:04) Ron's shoutout to the Gemba Academy Content Development Team (22:42) Podcast Resources Right Click to Download this Podcast as an MP3 What Is Change Management? Video What Is Facilitation? Video What Is QFD Quality Function Deployment? Video Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What did you accomplish in 2023?