WorkLab Want Real AI Transformation? Focus on Your People and Processes
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Nov 6, 2024 Delphine Zurkiya, a Senior Partner at McKinsey & Company specializing in AI initiatives, shares her insights on effective AI adoption. She emphasizes that CEOs should start by identifying their core business problems before integrating AI. The conversation delves into the importance of reskilling teams and maintaining transparency during AI implementation. Zurkiya highlights the transformative potential of AI in workflows while stressing the necessity of human oversight. Additionally, she envisions a future where AI enhances both work efficiency and personal wellness.
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Problem-First AI Adoption
- CEOs should focus on their core business problems first.
- Then, consider how AI can help solve those specific challenges, rather than starting with the technology.
AI Adoption Challenges
- AI adoption faces challenges not just in tech, but in change management.
- People and processes need attention for successful AI integration.
Lily in Action
- Delphine Zurkiya used McKinsey's internal AI tool, Lily, during a client meeting.
- This real-time demonstration impressed the client and sparked a discussion about AI's potential.