CS & BS: Do We Need to Ditch the Checkbox Mentality?

Have you been frustrated with checking boxes without truly understanding why you are doing it? So are Jon and Mickey.

Kristi knows for sure that the leadership is at fault.

Unpack the BS with hosts Josh Schachter, Kristi Faltorusso, Jon Johnson  & Mickey Powell, and hear out why Mickey is all set to start a new Truth LinkedInOut platform, the challenges of transitioning into customer success roles, and the CS echo chamber - Is every advice on LinkedIn is generic?

Also, you can't miss the ClientSuccess Customer Success Thought Leader Summer Webinar Series.

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We are inviting guests to BS with us! Tune in to know if you are the one we need to feature in our upcoming episodes :)

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