Building a digital identity platform from scratch in the “unbanked” population of the South African market poses significant challenges. The need for frictionless,customer-centric solutions, however, is not unique to any one geography, industry, or use case. In this week’s State of Identity podcast, host, Cameron D’Ambrosi is joined by Shaun Strydom, Founder, Executive Head, and Identity Futurologist at Contactable to discuss the race for digital identity orchestration and federation. They go beyond the bells and whistles of biometrics and verification solutions and reveal how fully orchestrated onboarding solves for organizational complexities when servicing customer journeys digitally.