Future Fuzz - The Digital Marketing Podcast Ep. 87 - Neil Schambra Stevens - How to deal with triggers at work
Summary
In this episode of FutureFuzz, Justin Campbell and Neil Schambra-Stevens discuss the importance of kindness in the workplace, especially during high-pressure situations. They explore how kindness can enhance communication, reduce triggers, and foster a supportive community. Neil shares practical strategies for implementing kindness and effective communication in fast-paced environments, emphasizing the need for active listening and emotional intelligence. The conversation highlights the significance of creating a calm space for dialogue and the impact of small acts of kindness on team dynamics.
Takeaways
Creating content that helps people is essential for community building.
Kindness is about enabling others to feel seen, heard, and valued.
Listening is often overlooked but is a crucial communication skill.
Effective communication requires asking good questions and practicing active listening.
All statements are neutral; our thoughts and emotions shape our reactions.
Taking a pause can prevent misunderstandings and emotional triggers.
Meetings should be structured to allow for effective communication and decision-making.
Implementing kindness in the workplace can lead to more productive and engaged teams.
Encouraging vulnerability in team settings fosters trust and openness.
Simple practices like check-ins can significantly enhance team dynamics.
#Kindness #Communication #EmotionalIntelligence #CommunityBuilding #Workplace #Wellbeing #ListeningSkills #Coaching #HighPressureSituations #RemoteWork #EffectiveMeetings