
How the VA is progressing on its digital transformation journey
Aug 22, 2023
In this podcast, the CIO of the VA discusses the department's digital transformation, including the EHR modernization program and special pay authority for IT and cybersecurity. They emphasize the importance of culture-driven change and discuss the role of AI in improving services. The guest also highlights the need for a great user experience in the VA's digital transformation journey.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
Achievements in Digital Transformation and Culture-Driven Change
03:17 • 10min
Progress and Optimism in the VA's Digital Transformation
13:21 • 3min
The Role of AI in VA's IT Enterprise
15:59 • 5min
Delivering a Great User Experience in the VA's Digital Transformation Journey
21:01 • 3min
