Episode 37: Stakeholder Relationships and UX Research Operations with Jessica Ivins

I am talking with Jessica Ivins about strengthening stakeholder relationships via UX research operations in this episode. Jessica is the Lead UX Researcher at The Predictive Index, overseeing research and research operations. She plans, conducts, and synthesizes strategic UX research projects that provide critical insights for organizational stakeholders. We’ve got some actionable professional strategies and resources to share too.

Related interesting reads or resources

• An Essential Tool for Capturing Your Career Accomplishments by Jessica Ivins
• Leaders of Awesomeness – Dr. Leslie Jensen-Inman, Jared Spool, and the team at Center Centre – UIE launched Leaders of Awesomeness, an online community of more than 46,000 UX design, research, and content leaders – Free to join

Thanks to Vitaly Friedman for the following useful links:

• How To Manage Challenging Stakeholders and Influence Without Authority (free eBook, 95 pages) (https://lnkd.in/e6RY6dQB), a practical guide on how to deal with difficult stakeholders, manage difficult situations and stay true to your product strategy. From HiPPOs (Highest Paid Person’s Opinion) to ZEbRAs (Zero Evidence But Really Arrogant). By Dean Peters.
• The Delicate Art of Interviewing Stakeholders, by Dan Brown https://lnkd.in/dW5Wb8CK
• Good Questions For Meetings With Stakeholders, by Lisa Nguyen, Cori Widen https://lnkd.in/eNtM5bUU
• UX Research Studies to Win Over Stubborn Stakeholders, by Lizzy Burnam 🐞 https://lnkd.in/eW3Yyg5k