First Time Facilitator cover image

First Time Facilitator

Facilitating (and maximising) an authentic customer experience with Tom Scantlebury (Episode 88)

Oct 14, 2019
42:50

Send Leanne a message

Our guest today has an amazing perspective on how to help businesses succeed, by creating authentic and exceptional customer experiences. His name is Tom Scantlebury and he’s the founder of Sky Blue Customer Experiences Services. Tom is based down the Gold Coast, Australia. In this conversation, you’ll learn the parallels between Customer Experience (CX) and […]

The post Facilitating (and maximising) an authentic customer experience with Tom Scantlebury (Episode 88) appeared first on First Time Facilitator.

Every day in 2025, Leanne is podcasting on her new show, Leanne on Demand.
Tune in over here!

(Otherwise, enjoy the back catalogue of First Time Facilitator episodes).

Support the show

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode