Chuck chats with communication guru and author Matt Halloran about his new book, "πππͺπ© πππ π ππ₯ ππ£π πππ¨π©ππ£!". Matt shares some surprising facts about how poor communication can cost advisors their clientsβand offers easy, practical advice on becoming a better listener. Tune in to find out how improving your communication skills can make your clients feel truly valued and keep them coming back!