We talked about:

• Lina’s background
• What we need to remember when starting a project (checklists)
• Make sure the problem is formalized and close to the core business
• Get the buy-in with stakeholders
• Building trust with stakeholders
• Don’t just focus on upsides – ask about concerns
• Turning a concert into a metric
• What happens when something goes wrong?
• Post mortem reporting
• Apply the 5 why’s
• If a lot of users say it’s a bug – it’s worth investigating
• Post mortem format
• Action points
• Debugging vs explaining the model
• Are there online versions of checklists?
• Make sure to log your inputs
• Talking to end-users and using your own service
• Your ideas vs Stakeholder ideas
• Should data practitioners educate the team about data?
• People skills and ‘dirty’ hacks
• Where to find Lina

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