Uncharted Podcast #91, The Framework to Building the Ideal Customer Success Structure and Creating A Data-Driven Culture With Demandbase's Allison Metcalfe

Allison Metcalfe is the Chief Revenue Officer for Demandbase. In her role, Metcalfe is responsible for leading Demandbase’s revenue operations. Metcalfe joins Demandbase after a successful tenure at LiveRamp where she was responsible for building successful business lines and high-performing teams, including LiveRamp TV, the company’s multi-million dollar TV advertising division. Earlier in her career, Metcalfe was a Director of Customer Success at Demandbase. Furthermore, Metcalfe has held customer success roles at Salesforce (Data.com) and Equilar. Metcalfe holds a Bachelor of Arts degree in Journalism and Sociology from the University of St. Thomas in St.Paul, Minnesota. Connect with Allison Metcalfe: https://www.linkedin.com/in/allisonmetcalfe/ Connect with Poya Osgouei: https://www.linkedin.com/in/poyaosgouei/                                   This week's episode was supported by Oracle NetSuite (sign up for a personalized product tour at www.netsuite.com/scale), and Bambee (Get your HR Audit for free at Bambee.com/uncharted or Bambee.com/scale)