Notes on Resilience 118: Whole Person Management, with Malvika Jethmalani
Today's workplace demands whole-person management: Employees no longer check their emotions and personal challenges at the door.
Guest Malvika Jethmalani, three-time CHRO and co-founder of Atvis Group, talks about the three-step employee listening strategy that forms the foundation of compassionate leadership: listening to understand pain points, analyzing feedback implications, and taking meaningful action.
She shares why many organizations create survey fatigue and erode trust by collecting data without follow-through, and offers practical insights on balancing quantitative methods like engagement surveys with qualitative approaches such as focus groups, as drivers of better business outcomes.
We discuss psychological safety as a business imperative, immersion instead of traditional onboarding, and how politically charged topics like return-to-office policies and DEI initiatives require thoughtful leadership approaches that go beyond performative actions.
Malvika explains why the rise of AI is actually elevating the importance of human interaction in the workplace. As technical skills become more commoditized through low-code solutions, what she calls power skills – the ability to connect, empathize, and collaborate – are becoming the true differentiators. For HR professionals especially, this technological shift creates an unprecedented opportunity to focus on the truly human aspects of human resources.
Malvika Jethmalani is a 3x CHRO and the Co-Founder of Atvis Group – a human capital advisory firm driven by the core belief that to win in the marketplace, businesses must first win in the workplace.
You can learn about Malvika's work on the Atvis Group website or on LinkedIn. And you can learn more about her or contact her via LinkedIn.
We are driven by the core belief that to win in the marketplace,
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Producer / Editor: Neel Panji
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