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The Health Technology Podcast

Dr. Monica Gandhi | Rebuilding Trust in Health Institutions

Oct 14, 2024
Dr. Monica Gandhi, a Professor of Medicine at UCSF, dives into the pressing issue of trust in healthcare. She shares insights on the decline in public confidence in major health institutions during the COVID-19 pandemic. The conversation emphasizes the need for clear communication to rebuild trust, tackle vaccine skepticism, and enhance public health compliance. Dr. Gandhi highlights the intersection of individualism and community health, advocating for collective responsibility and compassion in promoting vaccinations and restoring faith in health organizations.
29:40

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Quick takeaways

  • Dr. Monica Gandhi emphasizes the necessity of harm reduction and credible science to rebuild trust in public health institutions after COVID-19.
  • The podcast discusses the importance of fostering community responsibility in health initiatives, particularly in light of vaccine hesitancy and individualism.

Deep dives

Erosion of Trust in Public Health Agencies

Trust in major public health organizations has significantly declined since the onset of the COVID-19 pandemic, with a 2022 survey revealing that only a third of Americans trusted the CDC, NIH, or FDA. This drop in trust is attributed to inconsistent and politically influenced responses to health crises, leading to confusing and often contradictory messages to the public. Prolonged school closures and a focus on negative media coverage further exacerbated public skepticism towards health authorities. The result is a worrying trend where citizens are hesitant about vaccines, including those for preventable diseases like measles and polio, due to their loss of confidence in these institutions.

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