Ep. 74 - Process Mining Readiness: Olaf Geyer

A lot of folks who are beginning with Process Mining see this as a technical or academic exercise and just want to know “how things works”.
But what is that worth? You need to be able to implement changes based on your analysis. Otherwise, the exercise has no value IMHO (besides if it is a Proof-of-Concept in a sales situation, but even then you should choose a process that you get some actionable insights from).

We are speaking with Olaf Geyer about this topic. Olaf is a very experienced BPM consultant and held multiple leadership roles in the past, such as Consulting Director, Customer Success Director, or leading the Consulting Team for the Americas at one BPM software vendor.

These days he is working in the professional services organization at Software AG and is focussing on Process Mining and the consulting methodology that his team uses when working with clients. The Process Mining Readiness Assessment is one of the “products” that came out of that work.

In this episode of the podcast we are talking about:

• Olaf’s background (and the long history we are sharing at two employers)
• Why doing a Process Mining Readiness activity – what are the experiences that Olaf has made in the past that led to the development of the offering?
• Criteria for picking the right process as the first Process Mining project
• Objectives for the first project and how it fits into the “bigger picture”
• Data readiness as critical factor supporting a goal-oriented Process Mining
• What is goal-based / hypothesis-based Process Mining?
• What is the result of the Process Mining Readiness Assessment and what do you do with it?

Olaf can be reached on LinkedIn here: https://www.linkedin.com/in/ogeyer/.

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