listening SUPERPOWER podcast AI Opportunities and Challenges alongside the Power of Listening and Human Connection with Niels Van Quaquebeke
Undoubtedly, AI has made significant contributions to various aspects of human life by automating countless tasks and eliminating the need for extensive manual labor.
However, a notable challenge arises as AI replaces the human workforce in many companies, resulting in a decline in human interaction skills.
This raises the question of whether life is becoming too monotonous.
In this AI-dominated world, where can listening find its place when challenges are minimized?
Niels Van Quaquebeke is an organizational psychologist based in Hamburg, Germany. He is recognized as one of the Top100 German-speaking business scholars under 40 (Handelsblatt). He is the recipient of multiple awards for his teaching and is frequently featured in public media.
In this episode, Niels explores how we can coexist with AI. Despite its incredible potential to transform various aspects of life, it is crucial to recognize the power of human communication and the ability to overcome challenges through human-to-human interaction and listening.
"The [ AI response] makes for a very enjoyable interaction where you don't feel stupid, you don't feel misunderstood. You feel somebody else is taking the time and somebody else actually communicates in a way with you that you understand. And you also feel seen." - Niels Van Quaquebeke
SUPERPOWER Notes:
01:02 - What Niels focus is now: I'm very interested now on how our relationships are formed, not only with each other through technology, but also with us AND technology.
02:02 - The Eliza Program and its Implications in human-AI interaction
03:32 - Paying attention to the Now, New, and Next of our relationship with technology
11:40 - How has AI helped people in communication and listening: "AI just has that patience to do it. And listening does require patience and AI has potentially all that processing power to listen to every nuance."
14:31 - The opportunities AI has afforded humans
20:02 - How AI has removed the social layer that hinders many of us to achieve certain things
28:51 - How to not live a boring life despite AI's advancement: Celebrate the human life that we have with each other and start building communities. Be more deliberate with how we interact with each other.
Key Takeaways:
"Listening is not just hearing, but also trying to understand." - Niels Van Quaquebeke
"When trying to understand, we're also not islands. We are connected to other sense-making systems that help us." - Niels Van Quaquebeke
"AI just has that patience to do it. And listening does require patience and AI has potentially all that processing power to listen to every nuance."- Niels Van Quaquebeke
"AI has the response resources at its disposal. It's not necessarily biased in one way, but it really has a whole bouquet of responses, how it can interact with you." - Niels Van Quaquebeke
"The [ AI response] makes for a very enjoyable interaction where you don't feel stupid, you don't feel misunderstood. You feel somebody else is taking the time and somebody else actually communicates in a way with you that you understand. And you also feel seen." - Niels Van Quaquebeke
"There's a lot of human potential in interacting with AI in the future that is yet to come."- Niels Van Quaquebeke
"I find it so interesting that we spend hours and hours pondering how to best prompt an AI; if we would spend the same hours and hours to think about how we could best have a conversation with another person just imagine the potential we could unleash between two people." - Niels Van Quaquebeke
"We spend hours pondering how to best prompt an AI; if we would spend the same hours to think about how we could best have a conversation with another person just imagine the potential we could unleash between two people." - Niels Van Quaquebeke
Notes/Mentions:
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Eliza Program: https://en.wikipedia.org/wiki/ELIZA
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Khan Academy: https://blog.khanacademy.org/learner-khanmigo/
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Niel's Interview: Leaders and Asking Questions: The Surprising Discovery of What Is Needed to Find Solutions and Build Relationships with Niels Van Quaquebeke
Connect with Niels Van Quaquebeke:
Connect with Raquel Ark:
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Mobile: + 491732340722
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contact@listeningalchemy.com
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Podcast email: listeningsuperpower@gmail.com