Why the extremes get stronger during massive change and why you don’t want to be in the middle.
The real value of your brand and the experiences you deliver (vs. what you might think they are).
How price aligns with value and the bargaining power of the market leader.
Deciding which experiences and outcomes you want to promote.
The value of being the head or the tail—and why as an authority the head is way more attractive.
Quotables
“When the internet comes for your industry…the middle gets destroyed.”—JS
“The impact of the pandemic and people working from home is just going to accelerate the virtual nature of work.”—RM
“Be Amazon or Apple.”—JS
“As an authority, you want to be the head or the tail. The more you niche, the more opportunities you’ll have to be at the head.” RM