Discover the evolution of air travel from luxurious 70s services to today's frustrations. Explore the impact of airline deregulation, hub consolidation, and high costs like surge pricing. Author Ganesh Sitaraman offers solutions for a better flying experience.
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Quick takeaways
Deregulation in the airline industry led to price competition and profit-driven practices, diminishing service quality.
Hub-and-spoke model post-deregulation concentrated airline operations but resulted in disruptions and pricing concerns.
Deep dives
Impact of Airline Deregulation in the 70s and 80s
The podcast discusses how the deregulation of the airline industry in the late 70s and early 80s drastically changed the flying experience. In the regulated period, airlines competed based on service quality, offering amenities like piano bars, steak dinners, and free alcohol in coach. Regulation ensured airlines served smaller and remote places, maintaining service quality and preventing concentration at major airports. Deregulation led to price competition, consolidation of airlines, and a shift towards profit-driven practices.
Hub-and-Spoke Model and Flight Pricing
The podcast delves into the hub-and-spoke model adopted after deregulation, concentrating airline operations for efficiency but leading to issues during weather disruptions. It explores the transformation from price regulation based on flight distance to unrestricted pricing, impacting competition and pricing transparency. The conversation raises concerns about personalized pricing, surge pricing during emergencies, and the need for fair and uniform pricing standards.
Solutions and Challenges Facing Air Travel Industry
The episode discusses solutions to improve the airline industry such as crisis management plans and requiring airlines to maintain service in smaller cities. It addresses the need for transparent and inclusive pricing practices, emphasizing fairness for consumers. Despite ideological barriers, there is increasing awareness of the need for change and potential for bipartisan efforts to reform the industry for better consumer experiences.
March break, one of the busiest travel times of the year, just started in Ontario.
It’ll kick off across much of the country in the next few weeks. Chances are, if you’re flying out, you’re probably worried about something going wrong. It seems like everyone has a horror story about delays and cancellations, extra fees or tiny seats.
Today on Front Burner, author and law professor Ganesh Sitaraman on how air travel became such a frustrating and unpleasant experience for so many, and whether there’s a solution in sight. Sitaraman is the author of Sitaraman is the author of Why Flying Is Miserable and How to Fix It.
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