The Reboot Podcast Wisdom for Working #1: Ladder of Inference - with Andy Crissinger
Apr 23, 2020
Andy Crissinger, Director of Coaching at Reboot, delves into the powerful 'Ladder of Inference,' a tool designed to enhance communication and collaboration. He discusses how understanding this framework can illuminate unexamined assumptions, particularly during challenging times like the COVID-19 pandemic. Crissinger emphasizes the need for transparency, collaborative inquiry, and the ability to navigate different perspectives to improve leadership effectiveness and team dynamics.
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How The Ladder Works
- The Ladder of Inference maps how we move from observable data to conclusions and actions.
- Our brains rapidly abstract and interpret data based on personal and cultural conditioning.
Beliefs Shape Our Actions
- We act based on internally held belief structures or mental models.
- We tend to select data that confirms our existing worldview, creating a recursive loop.
Hidden Ladders Cause Miscommunication
- Individuals climb their own ladders of inference, leading to communication gaps.
- Miscommunication happens when we don't expose our thinking to others.