The Hard Shoulder Highlights
Bruce Springsteen ticket woes
May 27, 2022
Ollie Gorman and Amelia discuss the frustrations of trying to purchase Bruce Springsteen tickets via the Bank of Ireland App. Listeners faced challenges, highlighting the impact of technical issues on customer experience and loyalty.
06:14
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Quick takeaways
- Bank of Ireland app crashed, causing customers to lose Bruce Springsteen tickets.
- Some customers switched to Revolut due to Bank of Ireland app's inefficiency in ticket purchasing.
Deep dives
Challenges with Bank of Ireland App for Buying Concert Tickets
Many individuals faced difficulties when trying to purchase Bruce Springsteen concert tickets through the Bank of Ireland app. Ollie Gorman from County Leish shared his experience of the app crashing on him right before finalizing the purchase, resulting in him losing the tickets. Similar issues were reported by others like Amelia who lost out on multiple days of tickets despite efforts on different devices. These incidents raised concerns about the app's reliability and led some customers to consider switching banks due to the frustrating experiences.
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