Join Cindy in this dynamic interview with former hostage negotiator and trainer, Isaac R. Betancourt. Isaac has trained over 800 first responders and dispatchers, including officers from the Pentagon, the CIA, and the FBI.

You’ll come away with powerful insights on:

getting clarity on the goals of your negotiations
the role preparation plays in negotiation
what role does emotion play in negotiating?
advice on negotiating with bullies or people with more power
key reason(s) negotiations fail
biggest mistakes people make in negotiating
key skills that make a great negotiator

If you want to learn more about Isaac, you can contact him at: negotiationmatters@gmail.com

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064: Negotiating Tips From a Former Hostage Negotiator