

Culture & Compliance Chronicles: Innovative Compliance Strategies with Katie Daniels
Nov 14, 2024
Katie Daniels, the Managing Director and Head of Compliance at CPP Investments, shares her innovative journey using behavioral science to tackle compliance challenges. She emphasizes the human factor in compliance and how authenticity and vulnerability can strengthen trust. Listeners can learn about impactful compliance interventions, the importance of organizational culture, and the need for open communication. Plus, Katie reveals her love for live music and theater, adding a creative twist to compliance discussions!
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Journey from Litigator to Compliance Innovator
- Katie Daniels shares her journey from litigation to compliance, emphasizing the limits of traditional litigation.
- She transitioned to behavioral science to better understand people's motivations and resolve conflicts.
Build Trust in Investigations
- Build trust during investigations by being present and not overbearing.
- Avoid rushing or intimidating as it prevents people from sharing their full stories.
Use Presence and Authenticity in Compliance
- Be present and authentic to build trust in compliance.
- Sharing your vulnerability encourages others to open up and resolve issues early.