The Family Biz Show The Importance of the First 100 Days in Your Customer Journey | The Family Biz Show Ep. 29 with Joey Coleman
Apr 12, 2021
01:04:39
The Family Biz Show Episode 29 - Customer & Employee Experience For Family Business with Joey Coleman
Listen as best-selling author of Never Lose a Customer Again, Joey Coleman, shares why it's so important for family businesses to create an incredible customer and employee experience. You'll learn:
- Techniques to help family businesses leverage the extra trust afford them by both employees and customers
- Why the first 100 days are so important for customer and employees and what you can do to enhance their experience
- How to reduce customer and employee turnover and increase bottom line profits
- How the best companies are retaining customers and employees and growing market share in uncertain times
If you're a family business or a family business consultant and want to be on the show, share your story and help other family businesses, send us an email to producer@thefamilybizshow.com or visit us at The Family Biz Show | Family Business Podcast With Michael Palumbos (familywealthandlegacy.com) to fill out our web form!
CRN-3535566-040621