Tien Tzuo, CEO of Zuora: A Negotiation Journey From Tech Founder to Public Company CEO.

In this episode, Stan talks with Tien Tzuo, the CEO of Zuora, to discover the power of negotiations in both tech startups and public companies. Tien shares his journey from being an early employee at Salesforce to founding and growing Zuora into a public company. The discussion covers a wide range of topics including negotiating with employees, investors, and within organizational structures. Tien highlights the importance of understanding the other party's needs, internal team alignment, handling conflict, and maintaining a larger vision. He also discusses the transition from running a private company to a public one, and his current experience with Zuora. Tien's insights are invaluable for entrepreneurs, managers, and anyone looking to improve their negotiation skills. Tune in to learn about the nuances of negotiations and leadership from a seasoned Silicon Valley executive.

00:00 Introduction to Negotiation Types

00:27 Guest Introduction: Teen, CEO of Zuora

01:04 Early Career and Sales Experience

03:14 Lessons from Salesforce and Starting Zuora

05:51 Scaling a Company: From Startup to Public

11:03 Navigating Organizational Change

17:22 Conflict Resolution and Team Dynamics

22:21 Hiring, Firing, and Employee Negotiations

26:44 Transitioning to a Public Company

27:07 Understanding the Investor's Perspective

28:44 Simplifying the Message for Public Investors

29:56 Transitioning from Public to Private

31:19 Raising Capital: Stories and Strategies

37:21 The Importance of Internal Negotiations

48:15 Lessons from Personal Negotiations

49:06 Conclusion and Final Thoughts