Conquering Workflows & Systems For Bookkeepers & Accountants | with Alyssa Lang (Workflow Queen) Mastering Referrals: Retaining Clients, Cultivating New Referrals, and Building a Referable Business with Stacey Brown Randall
Alyssa Lang interviews Stacey Brown Randall, the Owner and Founder of Building a Referable Business. In this episode Stacey Brown Randall shares her methodologies on how she teaches her clients to create relationships that turn into referral partnerships, without feeling icky.
In this episode you’ll hear:
- How to create a systems of referrals to help you build your business
- How to cultivate long term relationships with clients and others to help bring in referrals
- Her recommendation of different phases a client is taken throughout the working relationship
- How to level up your client experience to make it a no brainer for clients to refer you
About our guest:
Stacey Brown Randall is the multiple award-winning author of Generating Business Referrals Without Asking, host of the Roadmap to Referrals podcast and national speaker.
Stacey teaches business owners how to generate referrals naturally… without manipulating, incentivizing or even asking.
She has been featured in national publications like Entrepreneur magazine, Investor Business Daily, Forbes, and more.
She received her Master’s in Organizational Communication and is married with three kids.
Connect with Stacey Brown Randall:
Follow her on Instagram: https://www.instagram.com/staceybrownrandall/ Connect with her on LinkedIn: https://www.linkedin.com/in/staceybrandall/ Send her an email: stacey@staceybrownrandall Check out her website: https://www.staceybrownrandall.com/
Resources mentioned in this episode:
⚙️ Bonjoro
📚 Generating Business Referrals Without Asking by Stacey Brown Randall
🎙 Roadmap to Referrals Podcast
💻 Building a Referable Business Course
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For more information about the Conquering Workflows & Systems for Bookkeepers & Accountants Podcast or interest in our programs or mentoring visit our resources below:
Visit our website: workflowqueen.com
Check out our courses: workflowqueen.com/courses
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Connect on LinkedIn: linkedin.com/in/alyssa-lang-wq
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Podcast Publishing Tools we use:
- Podcast Editing: Ian Gilliam: iangilliam.com