Are you crumbling under constant patient cancellations and under-utilized hygienists? If so, this episode is a must-listen. Michael and Sandy go into deep dialogue discussing the art of managing the oh-so precious time of hygienists during those inevitable patient drop-offs. The duo shares their insights on the crucial role of effective communication within a dental practice, with an emphasis on the mighty bearings of the front office in ensuring a bustling schedule, despite the rollercoaster of patient availability. In this enlightening conversation, Sandy underscores the cardinal importance of forging clear-cut agreements with the hygienists about their pay during the slack periods. They dive into the labyrinth of scheduling and patient management, providing actionable steps towards mastering these often-overlooked aspects of running a dental practice. Most importantly, this episode serves as a poignant call to arms, urging dental practices to give employee well-being the attention and respect it deserves. They conclude by stressing the urgency of a proactive approach in dentistry, a surefire way to trim down on missed opportunities and turbocharge your practice's efficiency. What You'll Learn in This Episode:

• The importance of maintaining a hygienist's schedule during patient cancellations
• How proper communication in a dental practice plays a crucial role
• Effective methods to deal with broken appointment issues
• The significance of establishing clear-cut agreements with hygienists regarding their pay during downtime periods
• Ways to navigate the complexities of patient scheduling and management
• The importance of prioritizing employee well-being in a dental practice
• How proactive measures can reduce missed opportunities and drastically improve practice efficiency

Don’t miss out on this power-packed episode if you wish to skyrocket your practice's efficiency and maximize your hygienist's time! Mentions and Links:

Front Desk Pro Seminar April 19th, 2024

Dental Gumbo Group

The 3 R's for Practice Management Part 2: Recall