Today's conversation is our chance to go even further below the surface on one of our 11 Unavoidable Changes: Empowering the End Nodes. JP Rangaswami wrote the piece that grounded this idea, and we are happy to be together today to go deeper on the topic.

At about minute 15 there are a few ideas that are so striking to me that I want to call them out for you. The ideas are about engineering interactions in order to increase the data set you have… in order to then be in a position to make better decisions. I hadn’t thought so clearly about the impact empowering the end nodes has: it can add a new layer of intelligence, actively iterating and coursing through the whole enterprise.

JP walks us through a few different ways to do this, and we surmise that empowering the end nodes will be one of the competitive advantages of great businesses that can move to “smart” end nodes, rather than the “dumb” end nodes created by more traditional top-down business models. I hope you enjoy it.

#62: JP Rangaswami on Empowering the End Nodes