„Technology is going to make it easier for guests to be guests and easier for us as operator to treat them as guests“ - in this special episode, podcast host Lukas Metzger, Head of Operations at Europa Park, meets exciting personalities from the entertainment industry at the Hot Ice Show 2024 premiere in Blackpool. This legendary ice skating show is running since 1936 and is a real benchmark for storytelling and shows. As part of the Pleasure Beach Resort, a family owned theme park in England, the season start of this extraordinary event attracts leading figures from all over the world. Lukas Metzger takes the opportunity to ask these master minds the recurring final question from THE WORLD BEYOND: 7 years from now - how do they envision the world evolving over the next seven years? What major changes or developments will shape the leisure industry? Get the answers from Miro Gronau, Concept Manager at Wiegand Water Rides, Håkon Lund, Owner Lund Group Norway and Massimiliano Freddi, Founder & CEO of Wonder Woods Theme Park Italy.

A MACK One Original Podcast.