Thanks For Visiting cover image

Thanks For Visiting

450. Hosting Hotline: Is My PMS Blocking Me From Airbnb Features?

Apr 1, 2025
13:04

Your property management system (PMS) is supposed to make hosting easier—but what happens when it feels like it's limiting what you can do on Airbnb?

In this Hosting Hotline episode, we answer Leslie’s question about using HostAway and navigating PMS limitations when trying to run last-minute promotions or access Airbnb’s categories (like treehouse, cabin, or OMG stays).

We break down:

  • Why some Airbnb features may not be visible through your PMS
  • How to troubleshoot and get direct support from both your PMS and Airbnb
  • The truth about Airbnb categories and how listings actually get included
  • Tips for using office hours and chat support to get unstuck faster

If you've ever felt unsure whether your PMS is helping or holding you back, this episode is for you.

Resources:


Mentioned in this episode:

Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Quiz | Take our quiz to reveal your hosting personality style!

Proper Insurance | Book Your Risk Assessment Today

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode