Thriving In The Age Of AI

Jan 22, 2025

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Join host Shobhit Chugh on The Intentional Product Manager Podcast as he chats with Ram Rajagopalan, a seasoned product leader with 15+ years of expertise in AI and customer experience. Together, they explore the transformative role of generative AI in product management, strategies for building innovative products, and tips for transitioning organizations to AI-driven operations. Ram offers actionable insights on identifying impactful AI use cases, managing data privacy, and using AI tools to futureproof your career. This episode is a must-listen for both aspiring and experienced product managers looking to thrive in the age of AI!

Episode Highlights

00:00 – Introduction to the Podcast

Get ready to dive into a conversation about scaling AI in product management.

00:22 – Meet Ram Rajagopalan: A Seasoned Product Leader

Discover Ram’s impressive journey in product leadership and his passion for AI innovation.

01:16 – Ram’s Career Journey and Experience

From leading AI-driven initiatives to enhancing customer experiences, learn how Ram built his career at the intersection of technology and customer value.

02:37 – Diving into AI in Product Management

Understand why AI is reshaping the role of product managers and how to stay ahead.

03:46 – Building AI-Powered Products: Challenges and Strategies

Redefining the role of product management in the AI era.
Engaging sales teams in the product journey to tackle complexity.
Shaping company culture to embrace AI and deliver business value.

05:47 – A Customer-Centric Approach to AI Product Development

Identifying high-impact use cases.
Maximizing customer insights to outpace competitors.
Elevating product offerings through feedback and iteration.

08:37 – Navigating Stakeholder Approvals and Pricing

Driving change in the face of resistance.
Aligning stakeholders with a holistic perspective.

11:53 – Unique Considerations for AI Products

Partnering for global scalability.
Ensuring transparency in data handling.
Addressing AI legalities and ethical challenges.

16:17 – Balancing Build vs. Partner Decisions

How to determine when to build in-house or collaborate with external partners.

19:16 – Transitioning from B2C to B2B Product Management

Leveraging strengths from B2C roles.
Embracing unlearning to succeed in B2B.
Job market shifts and predictions for product management in the AI era.

23:44 – Futureproofing Your Product Role in the Age of AI

Using AI tools to streamline product management tasks.
Conducting competitive research with AI.
Positioning yourself for long-term career growth.

28:24 – Closing Thoughts and Contact Information

Final reflections on scaling AI in product management and how to connect with Ram.

Find out more about Intentional Product Management here. Connect with Shobhit Chugh on Linkedin here.

Stay in touch with Ram Rajagopalan and explore more of his insights on LinkedIn: Connect here.