When unexpected opportunities arise, sometimes it’s best to say yes and figure it out later. But in order to see the project through, you need to understand how to get to the finish line successfully. In this Best Practice interview, Nik Lahiri of Essel Environmental explores how to understand your metrics for success, know where you get your energy from, and set expectations for project milestones to build lasting client relationships.

Interview Takeaways

Say yes and figure it out later
Understand your role and metrics for success
Hire professionals from different experience levels
Don’t try to make it up in volume
Don’t equate past performance with future results
Know where you get your energy from
Avoid making assumptions that limit your business
Meet your potential clients where they already hang out
Show appreciation when your team goes above and beyond
Set expectations for project milestones upfront

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Essel Environmental: How the Random Can Change Your Practice (w/ Nik Lahiri)