Future Learning Design Podcast cover image

Future Learning Design Podcast

Organisations as Human Learning Systems - A Conversation with Thea Snow and Toby Lowe

Feb 16, 2025
Thea Snow, Regional Director for Australia and Aotearoa New Zealand at the Centre for Public Impact, and Toby Lowe, Professor of Public Management, discuss the adoption of Human Learning Systems in organizations. They delve into the frustrating disconnect between political promises and real-world complexities. The duo emphasizes the power of storytelling in navigating uncertainties and the importance of fostering environments of belonging within organizations. Their insights highlight the need for collaborative governance that prioritizes relationships and continuous learning.
50:41

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Quick takeaways

  • The tension between accountability and trust challenges organizations to balance oversight with empowering individuals to thrive.
  • Adopting Human Learning Systems can transform management from rigid compliance to fostering collaborative growth and authentic learning.

Deep dives

Balancing Control and Trust in Governance

The podcast discusses the tension between minimizing risk and fostering environments where people can thrive. This reflects a challenge faced by public servants and educators who often feel pressured to ensure safety and control, particularly in light of past misconducts within public institutions. While there is a need for accountability due to incidents of corruption, it is important not to overcorrect to the point of eroding trust in the majority of individuals who act in good faith. The underlying question is how to create effective systems that balance necessary oversight with the need to empower individuals within organizations.

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