Exploring the struggles of Content Design, advocating for junior UX Writers, addressing lack of organizational support, and offering solutions for a brighter future. Highlights the challenges faced by content designers in gaining recognition and validation, the importance of measuring impact, increasing visibility, and overcoming unrealistic expectations. Emphasizes the need for leadership, change management, and comprehensive training to support content designers.
Content designers face challenges in advocating for their value within product organizations, emphasizing the need for constant education and defense of their work.
Setting up effective metrics to measure success and demonstrating impact beyond micro-copy adjustments are crucial for content designers to gain recognition within product teams.
Deep dives
Challenges Faced by Content Designers
Content designers often struggle with feeling burnout and lack of progress in their roles. Despite seniority, many continue to have the same conversations from years ago, emphasizing the need for constant education and defense of their work. While similarities exist with other design roles, content designers face heightened challenges in advocating for their value and fighting for recognition within product organizations.
Importance of Showcasing Impact and Measuring Success
Content designers emphasize the necessity of demonstrating their impact within organizations by setting up effective metrics to measure success. They stress the importance of testing copy changes and evaluating broader user experience improvements beyond mere word choices. The need to articulate the unique contributions of content design, beyond micro-copy adjustments, is highlighted as crucial in gaining recognition and respect within product teams.
Supporting Junior Content Designers and Building Career Paths
A call is made to address the lack of opportunities and support for junior content designers in the industry. The demanding nature of content design roles makes it challenging for new entrants to navigate the responsibilities and expectations placed upon them. Suggestions are made to provide more mentorship, training programs, and internships tailored specifically for content designers to facilitate their growth and success in the field.
Episode 57: Why I no longer believe in Content Design v 2.0
A while ago I wrote an article for UX Collective on the above topic. It went viral and started a major debate. In this episode, I talk a little bit more about my points from the article and how we can save Content Design.
Link to article: https://medium.com/p/e71aeb5f060c
Learning outcomes:
Why is Content Design struggling?
How can we help Junior UX Writers?
What can leaders do to help?
What can you do to be a more successful Content Designer?
Connect with host, Nicole Michaelis:
nicoletells.com // Contentrookiepod.com
https://www.linkedin.com/in/nicoletells/
hi@nicoletells.com
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