Lee explores the importance of effectively engaging the hearts and senses of people when leading and implementing change. He emphasises the power of words, pictures, and emotions in creating a strong connection with individuals. Lee highlights the significance of creating a vision that resonates with people and involves them in the process, as it increases their level of commitment and engagement. He shares personal experiences, such as his running journey, to illustrate the impact of words and motivation on taking positive action.

KEY TAKEAWAYS

• Engaging the hearts of people is crucial when leading and implementing change.

• Different people resonate with different things, so it's important to use a combination of words, pictures, and emotions to create a meaningful impact.

• Creating a vision picture without accompanying words may only engage a portion of the audience while using both words and visuals can engage more people.

• Involving people in the creation process can increase their level of engagement and buy-in.

• Tapping into the senses of people, such as what they see and hear, can help create a strong feeling that motivates positive action.

BEST MOMENTS

"When we are delivering change, when we're leading people, it's really important that we recognise that everybody is different." 

"People will forget what you've said, people will forget what you did, but people will never forget how you make them feel." 

"If you create a vision picture, without the words, it'll only engage a number of your people."

"You either involve them in the creation of something... Then they're going to feel something about it." 

"The best way to create a positive action towards a destination is to create a feeling, a strong enough feeling that makes it compelling to do something." 

HOST BIO

You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.