Bloomberg Talks Danny Meyer Talks AI in Restaurants
Jan 14, 2025
Danny Meyer discusses how artificial intelligence is reshaping the restaurant industry. The conversation highlights the challenges of low profit margins and how machine learning can optimize operations. Specialized AI, like PreciTaste, is contrasted with general chatbots, showcasing its positive impact on kitchen efficiency. The integration of technology not only enhances guest experiences but also empowers staff to focus on quality service. It's a fascinating look at the future of hospitality and the potential for AI in transforming restaurant practices.
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AI for Restaurant Margins
- Danny Meyer discusses the thin margins in the restaurant industry and the constant need for increased productivity.
- He sees AI and machine learning as tools to improve productivity and enhance hospitality.
Specialized AI in Restaurants
- Ingo Stork highlights the limitations of general AI chatbots in specialized fields like restaurants.
- He emphasizes the need for specialized AI capabilities, such as computer vision and machine learning predictions.
Meyer's AI Investments
- Danny Meyer's investments in AI-driven companies like Seven Shifts, Seven Rooms, PreciTaste AI, and Converse Now aim to improve existing restaurant operations.
- His staff, embracing a "learn-it-not-know-it" mindset, react with excitement to these new technologies.