Reflections on Sonos

The major story of 2024 in the smart home industry revolves around Sonos, which has struggled significantly this year. Following the release of a problematic software update, many users reported compatibility issues with existing devices, leading to frustration among both consumers and dealers. Reviewers and resellers, who once praised Sonos for its seamless ecosystem, are now voicing doubts about the company's direction and management. This year’s challenges have raised questions about leadership at Sonos, with many feeling that significant changes may be necessary for the company to regain its footing.