275. What We Can Learn About Customer Experience From Disney

Disney theme parks have mastered curating a truly magical experience. From creating immersive experiences, to involving every employee in the customer experience, to their dedication to trash - Disney is incredibly thoughtful and meticulous about every detail.

 

How can we adopt and apply Disney's passion for the customer experience within our own businesses and teams?

 

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Tune in to this podcast every weekday morning for 10 minutes or less as Brian shares lessons and stories about how to make positive changes in your life and business, one day at a time. That’s what the “No Days Off” movement is all about. The objective is to spend focused time each day improving in some small way.

 

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Meet Your Host:

Brian Gubernick is a visionary leader with over 20 years of diverse business and life experience. Currently the Chief Real Estate Officer for PLACE Inc and Co-Founder of Metrix Masterminds, Brian has held numerous other significant roles in the real estate industry including property investor, Realtor, sales team owner, brokerage operating partner, title/escrow company investor, property management partner, and start-up executive. Brian has also trained and/or personally coached thousands of sales professionals on the tenants of business success, leadership, and personal development.

 

Brian’s passion for excellence is matched only by his love for family. He resides in Scottsdale, Arizona, with his wife and two daughters. When he’s not creating exceptional real estate experiences or nurturing his entrepreneurial ventures, Brian can be found enjoying quality time with his loved ones.

 

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