Ingrid Nembhard: Improving Healthcare Organizations to Improve Health

Harlan discusses the problem of “financial toxicity”—how medical bills can wreak havoc in vulnerable patients’ lives. Howie reflects on the protests in Iran and the precariousness of the freedoms we enjoy in the United States. And they are joined by Ingrid Nembhard of the University of Pennsylvania to discuss her work on the organizational factors that shape patient care.

Links:

Cancer.gov: Financial Toxicity

“They Were Entitled to Free Care. Hospitals Hounded Them to Pay.”

Harlan Krumholz: “Atherosclerotic Cardiovascular Disease, Cancer, and Financial Toxicity Among Adults in the United States”

Harlan Krumholz: “Out-of-Pocket Annual Health Expenditures and Financial Toxicity From Healthcare Costs in Patients With Heart Failure in the United States”

Ingrid Nembhard: “Responding to Covid-19: Lessons from Management Research”

Ingrid Nembhard: “COVID-19 Inspired Creativity In Health Care: Lessons For Management And Policy”

“Can the CDC Repair Its Reputation?”

Ingrid Nembhard: “A systematic review of research on empathy in health care”

Ingrid Nembhard: “Making it safe: the effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams”

Ingrid Nembhard: “Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings”

“Why Iranian women are burning their hijabs after the death of Mahsa Amini”

Learn more about the MBA for Executives program at Yale SOM.

Email Howie and Harlan comments or questions.