Your World Tonight Passengers still scrambling for flights, U.S. sanctions Canadian judge, farmers adapt in B.C., and more
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Aug 20, 2025 In this engaging discussion, Ashley Burke, CBC's Washington correspondent, sheds light on the chaos at Air Canada as passengers scramble for flight information. She highlights the U.S. sanctions placed on a Canadian judge, raising questions about international law. Burke also dives into the resilience of B.C. farmers adapting to climate challenges, showcasing how some orchards are thriving. Additionally, she discusses the controversial expansion of settlements in the West Bank and its effects on local communities.
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Family Stranded By Flight Cancellations
- Carla Lapai and her family were stuck in St. John's after their flight home was cancelled due to the Air Canada strike.
- They faced surprise hotel costs of over $6,000 and struggled to get timely information or help from the airline.
Communication Vacuum Hurt Brand Trust
- Air Canada's delayed communications created a vacuum that damaged customer trust and brand equity.
- Experts warn the company's response, though going beyond regulations, may not repair long-term reputational harm.
File Claims Quickly And Document Everything
- If your Air Canada flight was affected, submit claims for rebooking, refunds, or alternative transport promptly and keep documentation.
- File a complaint to the Canadian Transportation Agency only after 30 days without a satisfactory airline response.