The Public Sector Show by TechTables ep.165 Cultivating Community, Struggling with Bureaucracy, and The Last Act with Jamie Grant fmr. Florida State CIO, at Florida Digital Service
Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service in 2023. This is Part 5 of 5.
Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.
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Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.
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In this episode, we speak with Jamie Grant, fmr. CIO for the State of Florida at Florida Digital Service. Jamie reflects on leading the state's IT modernization efforts and building a high-performing Digital Service team focused on a shared mission of public service.
He emphasizes the critical role organizational culture plays in driving innovation, including the need to challenge norms and push boundaries despite friction with established bureaucracy.
In this episode, you’ll discover:
00:00 "You cannot innovate or disrupt or modernize or transform without some tension and some friction and some push on the status quo."
04:15 Finding Qualified Candidates Beyond Degrees
12:30 Why Character Beats Qualifications
19:47 The Legacy of Florida's Digital Service Team
22:33 Lessons from Team Shirt Fridays
25:58 Pushing Boundaries to Transform Government
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