The EA Campus Podcast

EP74: The Initial Conversation You Should Have About Emails with Your Executive

Aug 27, 2025
Managing an Executive's inbox goes beyond just clearing emails; it’s about enhancing productivity and reducing stress. The discussion highlights crucial conversations for setting expectations on responses and frequency of checks. Understanding email stress points and prioritizing senders can transform the workflow. It emphasizes the importance of strategic value and trust in building a successful partnership. If you want to streamline communication, this conversation could be your game-changer!
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ADVICE

Agree How To Reply

  • Agree a replying rule: decide if you answer as yourself or in your executive's voice.
  • State the rule clearly to avoid second-guessing and to set external expectations.
ADVICE

Schedule When To Check Email

  • Limit inbox checks to set times so you don't live in the inbox all day.
  • Start with three daily checks (morning, after lunch, end of day) and adjust by need.
ADVICE

Set Oversight And Filing Rules

  • Clarify oversight: ask whether the executive wants to see every exchange or allow you to archive handled emails.
  • Offer filing, archiving or deleting rules to match their comfort and build trust.
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