Great Question: A Manufacturing Podcast How Amazon and UE Systems partnered to scale up a global condition monitoring program
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Jul 30, 2025 In this discussion, Pat Caron, Amazon's Reliability Engineering Manager, shares insights on creating a global condition-based monitoring program. He discusses the shift from calendar-based maintenance to data-driven strategies, emphasizing standardization and collaboration across regions. The team highlights challenges such as language barriers and cultural differences, while also addressing how IoT and machine learning are shaping the future of predictive maintenance. Tune in for practical advice on navigating reliability at scale in a rapidly evolving industry!
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UE Systems' Global CBM Start
- UE Systems started by helping individual Amazon sites build condition-based monitoring (CBM) programs.
- They then helped replicate successful strategies across multiple plants globally to create synergy and standardization.
Chad's CBM Discovery Journey
- Chad discovered unused CBM equipment at an Amazon site and began rolling out the condition monitoring handbook.
- He standardized tools and training for 20 EU sites and then planned a global rollout.
Critical Steps for CBM Success
- Gaining leadership buy-in and showing return on investment (ROI) is critical for transitioning to condition-based maintenance.
- Continuous training, vendor engagement, and data quality underpin a successful CBM program.