Ep 41 - How to Become A Customer Success Manager with Chris Tazewell

Is AI the future of sales? Discover the answer this Thursday with Chris Tazewell, a seasoned Customer Success expert.

On this episode of #WorkingInTech, we're talking to Chris Tazewell. Chris is a Program Manager of Customer Success with over seven years of experience in sales, solution delivery, and portfolio management. He's a strategic leader known for building high-performing teams and fostering inclusive work environments. Passionate about developing emerging leaders, Chris is a certified change management practitioner and a champion for diversity and inclusion. He's a 4x President's Club Award winner, recognized for delivering outstanding results and leveraging AI to drive business growth. Today, Chris will share his journey in customer success, strategies for building inclusive sales teams, and insights on using AI to drive business growth. He'll also discuss navigating organizational transformations and the transformative power of customer success in tech. 𝕏 CONNECT WITH ME ON SOCIALS 𝕏 Facebook: https://www.facebook.com/juwonthetechie/ Twitter: https://twitter.com/JuwonTheTechie Threads: https://www.threads.net/@juwonthetechie IG: https://www.instagram.com/juwonthetechie/ LinkedIn: https://www.linkedin.com/in/juwon-io/ TikTok: https://www.tiktok.com/@juwonthetechie CONNECT WITH CHRIS LinkedIn: https://www.linkedin.com/in/christazewell/ CHAPTERS 1:40 - Why Tech? 8:50 - Battling Impostor Syndrome 14:20 - Sports in Tech 19:00 - Networking 33:10 - Top 3 Skills 44:10 - Leadership 48:50 - AI in CSM 52:10 - Sales and CSM 53:38 - Public Speaking 1:00:33 - Final Words 1:01:31 - Conclusion