Behind the Stays 75 Hospitality Titans Share Their Secrets in Steve Turk’s New "Hospitality Unlocked" Book
Steve Turk returns to the podcast, this time with a brand-new title—author.
In this episode, live from the IMN STR Forum in Miami, Steve shares the journey behind Hospitality Unlocked, a book packed with insights from 75 of the industry's top leaders. We dive into his inspiration (hint: Tim Ferriss was a big influence), the art of guest experience, and the surprising lessons he uncovered while compiling wisdom from hospitality’s best.
But that’s not all—Steve also reflects on his own career, from pool boy to hotel executive, and reveals what it really takes to climb the ranks in luxury hospitality. Plus, we unpack some of the biggest trends shaping the industry, including the rise of solo travel, the future of family-friendly experiences, and why wellness travelers are spending more than ever.
If you're thinking about building your own hospitality brand — or just want an inside look at the minds shaping the future of hotels—this episode is a must-listen.
Tune in to hear:
- Why Steve believes patience, self-advocacy, and adaptability are the keys to success
- The biggest takeaways from interviewing 75 hospitality icons
- Why family travel and solo wellness retreats are the next big opportunities
- How Hospitality Unlocked is giving the next generation a roadmap to success
Buy Hospitality Unlocked
Connect with Steve Turk on LinkedIn
Listen to Steve's Podcast
Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world’s top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more.
Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we’d love for you to apply to join our Alliance at journey.com/alliance.