Side Hustle School Ep. 3272 - Q&A: “How do I avoid a bad review on my first client job?”
Dec 16, 2025
Facing your first client is nerve-wracking, especially with the fear of a bad review. Setting clear expectations in writing can prevent misunderstandings. A midpoint walkthrough helps ensure everything is on track. Chris emphasizes the importance of confidence and reminds listeners that some anxiety is natural. Following up with clients shortly after the job finishes can catch any issues early and secure positive feedback. These practical tips can turn a daunting first experience into a successful one.
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First Client Window-Blinds Story
- Chris describes a caller about to install window blinds and fearing a bad first review.
- He shares steps and encouragement from his experience working with early clients and projects.
Experience Reduces First-Client Anxiety
- Worry is normal but experience reduces fear because most customers are good.
- Focus on doing the best possible job rather than catastrophizing the outcome.
Write A Clear Scope And Estimate
- Scope the job in writing with every detail: windows, models, colors, and dates.
- Clear written estimates prevent misunderstandings and protect your reputation.