DataFramed

#203 How a Chief AI Officer Works with Philipp Herzig, Chief AI Officer at SAP

May 2, 2024

Philipp Herzig, the Chief AI Officer at SAP, shares his insights on the emerging role of CAIOs in organizations. He discusses the day-to-day responsibilities that involve cross-team collaboration and non-technical interdepartmental work. The conversation delves into key factors for success, highlighting customer adoption and ethical practices in AI. Philipp also examines the transformative impact of AI on business optimization, addressing challenges faced in rapid tech advancements. He emphasizes the importance of continuous learning and effective communication in navigating this evolving landscape.

33:17

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Episode guests

Philipp Herzig

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Quick takeaways

The introduction of the Chief AI Officer role allows organizations to focus solely on AI strategies and implementation.

The Chief AI Officer oversees a holistic approach to incorporating AI into various organizational functions.

Deep dives

Evolving Values in the AI Age

In the AI age, the importance of values remains constant amidst rapidly changing technologies and tools. Reflecting on how AI integrates into workflows prompts a continuous evaluation of essential values.

Increasing Efficiency with Data Entry Automation and Supplier Issue Resolution

03:38

Integrating Excellence Through Collaboration

01:23

Intro

2min

The Role of Chief AI Officer

11min

Success Factors for Chief AI Officers

5min

Harnessing AI for Business Optimization: Enhancements in Revenue and Efficiency

4min

Navigating AI Disruption

6min

The Evolving Role of Chief AI Officer

4min

With seemingly every organization wanting to enhance their AI capabilities, questions arise about who should be in charge of these initiatives. At the moment, it’s likely a CTO, CIO, or CDO, or a mixture of the three. The gold standard is to have someone in the C-suite whose sole focus is their AI projects: the Chief AI Officer. This role is so new that it's not yet widely understood. In this episode, we explore what the CAIO job entails.

Philipp Herzig is the Chief AI Officer at SAP. He’s held a variety of roles within SAP, most recently SVP Head of Cross Product Engineering & Experience, however his experience covers intelligent enterprise & cross-architecture, head of engineering for cloud-native apps, a software development manager, and product owner.

In the full episode, Richie and Philipp explore what his day-to-day responsibilities are as a CAIO, the holistic approach to cross-team collaboration, non-technical interdepartmental work, AI strategy and implementation, challenges and success metrics, how to approach high-value AI use cases, insights into current AI developments and the importance of continuous learning, the exciting future of AI and much more.

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DataFramed

#203 How a Chief AI Officer Works with Philipp Herzig, Chief AI Officer at SAP

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

Evolving Values in the AI Age

Key Roles in AI Governance

Chief AI Officer Responsibilities

Success Metrics for Chief AI Officers

Increasing Efficiency with Data Entry Automation and Supplier Issue Resolution

Integrating Excellence Through Collaboration

Remember Everything You Learn from Podcasts