

#203 How a Chief AI Officer Works with Philipp Herzig, Chief AI Officer at SAP
14 snips May 2, 2024
Philipp Herzig, the Chief AI Officer at SAP, shares his insights on the emerging role of CAIOs in organizations. He discusses the day-to-day responsibilities that involve cross-team collaboration and non-technical interdepartmental work. The conversation delves into key factors for success, highlighting customer adoption and ethical practices in AI. Philipp also examines the transformative impact of AI on business optimization, addressing challenges faced in rapid tech advancements. He emphasizes the importance of continuous learning and effective communication in navigating this evolving landscape.
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CAIO Role at SAP
- The Chief AI Officer (CAIO) role at SAP takes a 360-degree perspective on AI across all functions.
- This includes internal adoption, product integration, legal, commercial aspects, and responding to the rapidly evolving AI landscape.
Herzig's Team Structure
- Philipp Herzig's team at SAP includes AI engineering, product management, marketing, and implementation.
- They work together to scale AI across SAP's product portfolio and align with customer expectations.
SAP's AI Strategy
- SAP's AI strategy focuses on embedding AI directly into applications for seamless user experience.
- They prioritize high-value use cases and align teams through regular communication for rapid development and customer feedback.