

E48, Why Strategic Product Management (SPM) is Important.
22 snips Sep 27, 2022
Product failures often occur due to insufficient research by product managers. Strategic product management involves understanding customer needs, prioritizing problem-solving, and building products that sell themselves. Guest Steve Johnson discusses the lack of defined product management plans in many organizations and the importance of reducing friction for customers. The podcast also emphasizes the significance of seamless customer service, the changing behavior of seeking information, and the need for data science skills in product management.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
The Importance of Strategic Product Management
02:20 • 12min
Reducing Friction in Product Management
14:00 • 2min
Understanding Customers and Building Products that Sell
15:58 • 7min
The Importance of Friction-Free Customer Service
23:16 • 4min
The Changing Behavior of Seeking Information and the Importance of Data Science Skills
27:08 • 9min