How the State Department is evolving use of its StateChat chatbot

The Department of State is continuing to expand its artificial intelligence chatbot known as StateChat, including working toward a mobile version and the ability to query internal messages called cables. That’s what John Silson, director of analytics in the State Department’s Center for Analytics, recently told FedScoop reporter Madison Alder during an SNG Live event on AI and Automation. During the conversation, they touched on how State is continuing to iterate on StateChat, how the department is working to maxmize adoption, the importance of context in prompting and what comes next. Defense Secretary Pete Hegseth is reopening the deferred resignation program and also offering early retirement to eligible civilian workers as he seeks to “maximize participation.” Hegseth signed a memo on Friday, “Initiating the Workforce Acceleration and Recapitalization Initiative,” that was directed to senior Pentagon leadership, combatant commands, and defense agency and field activity directors. The move comes as department leaders are looking to shed civilian employees and reinvest the savings elsewhere as part of the Trump administration’s Department of Government Efficiency efforts. Hegseth said DOD is offering the deferred resignation opportunity, as well as Voluntary Early Retirement Authority, to all eligible civilian employees, noting that exemptions wil be rare. He wrote in a March 28 memo: “My intent is to maximize participation so that we can minimize the number of involuntary actions that may be required to achieve the strategic objectives.” Karen Evans, a longtime government IT official who previously held the role that preceded the creation of the federal chief information officer, was nominated last week to serve as undersecretary for management at the Department of Homeland Security. Evans, whose nomination has been referred to the Senate Homeland Security and Governmental Affairs Committee, joined the Trump administration earlier this year as executive assistant director for cybersecurity at the Cybersecurity and Infrastructure Security Agency. Evans’ role at CISA was one of the most prominent cyber jobs in the federal government, leading the agency’s “mission to protect and strengthen federal civilian agencies and the nation’s critical infrastructure against cyber threats,” per an official description of the position. Before joining CISA, Evans spent the previous three-plus years working as the managing director of the Cyber Readiness Institute, a nonprofit geared toward educating and creating free cyber tools for small- and medium-sized businesses. For much of George W. Bush’s administration, Evans served as administrator of the Office of Electronic Government and Information Technology. The Daily Scoop Podcast is available every Monday-Friday afternoon. If you want to hear more of the latest from Washington, subscribe to The Daily Scoop Podcast  on Apple Podcasts, Soundcloud, Spotify and YouTube.